• Polityka prywatności

Privacy policy of 16/08/2024.

Privacy Policy of the Online B2B Store
https://www.hoffner.co
("Store")

Dear User!

We care about your privacy and want you to feel comfortable when using our services. That is why we present you below the most important information about the principles of processing your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, or general regulation on data protection.

PERSONAL DATA CONTROLLER

KRONBERG SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Al. Krakowska 40 A, 05-090 Janki, entered into the National Court Register - register of entrepreneurs by the DISTRICT COURT FOR THE CAPITAL CITY OF WARSAW IN WARSAW, 14TH COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under KRS number 0000743624, NIP (Tax Identification Number) 5342585294, REGON (National Business Registry Number) 38094232500000.

If you wish to contact us regarding our processing of your personal data, please write to us at the following e-mail address: hoffner.venus@gmail.com.

YOUR RIGHTS

You have the right to request:

  • access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or, if applicable, Article 13(1)(f) of the GDPR),
  • their rectification (Article 16 of the GDPR),
  • deletion (Article 17 of the GDPR),
  • restrictions on processing (Article 18 of the GDPR),
  • transfer of data to another controller (Article 20 of the GDPR).

And also the law:

  • object at any time to the processing of your data:
    • for reasons related to your particular situation – in relation to the processing of your personal data based on Article 6(1)(f) of the GDPR (i.e. on our legitimate interests) (Article 21(1) of the GDPR);
    • if personal data are processed for the purposes of direct marketing, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).

Please contact us if you wish to exercise your rights. You can object to our use of cookies (which you can read about below) in particular by using the appropriate browser settings.

If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.

PERSONAL DATA AND PRIVACY

Below you will find detailed information on the processing of your data depending on the actions you take.

1. Placing an order in the Store

For what purpose?
fulfillment of your order
On what basis?
sales contract (Article 6, paragraph 1, letter b of the GDPR) legal obligation related to accounting, obliging us to process your personal data (Article 6, paragraph 1, letter c of the GDPR)
How long?
for the duration of the above-mentioned contract until our legal obligation related to accounting expires
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(more information on this can be found in the last table of this section)
What happens if you do not provide your data?
you will not be able to place an order

2. Creating an account in the Store

For what purpose?
performance of the contract for the provision of the account management service in the Store
On what basis?
service provision agreement (Article 6, paragraph 1, letter b of the GDPR)
How long?
for the duration of the above-mentioned contract
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(more information on this can be found in the last table of this section)
What happens if you do not provide your data?
you will not be able to create an account and use its features, such as viewing order history or checking the status of an order

3. Contacting us (e.g. to ask a question)

For what purpose?
handling your inquiries or reports
On what basis?
a contract or actions taken at your request to conclude it (Article 6, paragraph 1, letter b of the GDPR) – if your inquiry or notification concerns a contract to which we are or may be a party our legitimate interest in processing your data for the purpose of communicating with you (Article 6, paragraph 1, letter f of the GDPR) – if your inquiry or notification is not related to the contract
How long?
for the duration of the contract binding us or – if the contract is not concluded – until the expiry of the claims period – see the last table in this section* until the expiry of the claims period – see the last table in this section – or until we take into account your objection to processing*
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(more information on this can be found in the last table of this section)
What happens if you do not provide your data?
we will not be able to respond to your inquiry or report
*depending on which is applicable in a given case

4. Browser settings or other similar action allowing analytical activities

For what purpose?
analysis of how you use and navigate the Store's website in order to improve its functionality
(read more about this in the "Analytical Activities" and "Cookies" sections of the Privacy Policy)
On what basis?
our legitimate interest in processing data for the purpose stated above (Article 6, paragraph 1, letter f of the GDPR)
How long?
until the cookies used for analytical purposes expire or you delete them*
What happens if you do not provide your data?
we will not take into account the way you use and navigate the Store's website when working on its development
*depending on which is applicable in a given case

5. Your consent to receive marketing content from us (e.g. information about special offers)

For what purpose?
sending marketing information, especially special offers analysis of the effectiveness of messages sent by us, in order to establish general rules for the effective sending of messages in our business
(read more about this in the "Analytical Activities" section of the Privacy Policy)
On what basis?
Your consent to our marketing activities (Article 6, paragraph 1, letter a of the GDPR) our legitimate interest in processing data for the purpose stated above (Article 6, paragraph 1, letter f of the GDPR)
How long?
until you withdraw your consent – ​​remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful. until we take into account your objection to processing
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(more information on this can be found in the last table of this section)
What happens if you do not provide your data?
you will not receive our marketing materials, including information about our special offers

6. Subscribing to the newsletter

For what purpose?
sending newsletter analysis of the effectiveness of the content we send, in order to establish general principles for the effective sending of messages in our business
(read more about this in the "Analytical Activities" section of the Privacy Policy)
On what basis?
contract for the provision of newsletter sending service (Article 6, paragraph 1, letter b of the GDPR) our legitimate interest in processing data for the purpose stated above (Article 6, paragraph 1, letter f of the GDPR)
How long?
until you unsubscribe from our newsletter until we take into account your objection to processing
in addition, your data will be processed until the expiry of the period in which claims can be pursued – by you or by us
(more information on this can be found in the last table of this section)
What happens if you do not provide your data?
you will not be able to receive information about the Store and our services

7. Taking action or failing to take action that may give rise to claims related to the Store or our services

For what purpose?
determining, pursuing or defending any claims related to the concluded contract or the services provided
On what basis?
our legitimate interest in processing personal data for the purpose indicated above (Article 6, paragraph 1, letter f of the GDPR)
How long?
until the limitation period for claims expires or until we take into account your objection to processing*
What happens if you do not provide your data?
inability to establish, pursue or defend claims
*depending on which is applicable in a given case

DATA PUBLISHING

If you decide to publish a comment, its content and your signature will be visible to other users of the Store.

We do not disclose your email address to other users – unless you do so yourself.

ANALYTICAL ACTIVITIES

As part of the Store's website, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - this will happen to you if you allow such activities. As part of the analysis, we will take into account the way you navigate the Store - for example, how much time you spend on a given subpage or where you click in the Store. Thanks to this, during work on the development of the Store, we will be able to optimize its layout, appearance and content in order to improve its functionality.

In addition, if you express your willingness to receive marketing messages or a newsletter from us, we may analyze the effectiveness of our mailing. For example, we may check whether and how it affected activity in our Store. Such activities will help us establish general rules for sending such messages in our business - e.g. in terms of optimal mailing times or how to formulate effective content.

DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable law, including connection encryption using an SSL/TLS certificate.

COOKIES

Our Store, like most websites, uses so-called cookies. These files:

  • are saved in the memory of your device (computer, telephone, etc.);
  • do not cause any changes to your device settings.

In this Store, cookies are used for the following purposes:

  • remembering your session
  • statistical
  • Marketing

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read information on this topic by pressing the F1 key in your browser. You can also find appropriate tips on the following subpages, depending on the browser you are using:

Below you will find information about the functions of the cookies we process and their validity period.

cookie file name cookie validity period cookie function
Information about cookies 6 months tracking traffic on the website for statistical reasons

Using the appropriate options in your browser, you can at any time:

  • delete cookies,
  • block the use of cookies in the future.

In such cases, we will no longer process it.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities that support us in running our business. We entrust them with processing your data - these entities process data only on our documented instructions.

Below you will find a list of recipients of your data:

ACTION DATA RECIPIENTS TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
placing an order in the Store payment provider there is no place
the entity that delivers the product to you there is no place
a provider of software that makes it easier to run a business (e.g. accounting software) there is no place
accounting office there is no place
Accounting/ Sales Department there is no place

In addition:

relevant public authorities to the extent that we are obliged to provide them with data.